Consumer Mr. Li called the 12315 Center to reflect his online shopping thermal underwear. The website promoted “reduces blood viscosity, enhances human immunity, improves blood lipid metabolism, and lowers cholesterol”. Actually, after receiving the goods, Mr. Li found that the clothing was an ordinary commodity, and there was no website promotion effect, which was suspected of false propaganda and required a return. After mediation by the industry and commerce department, the other party has returned the goods for the consumer.

The Municipal Industry and Commerce Bureau reminds consumers to pay attention to the basic function of underwear, and to promote the sales on the market, such as underwear with special materials such as “self-heating fiber” and “wool bamboo charcoal fiber”. It is recommended to know the true composition of clothing through the ingredient identification. When purchasing, you should pay more attention to the softness and comfort of the underwear fabric, light weight, good elasticity and good warmth. People who have special requirements for materials due to illness should be carefully selected. Do not believe that underwear has the promotion effect of "improving blood lipid metabolism and lowering cholesterol".

Products that have been produced by regular manufacturers and have a certain reputation should be purchased. Not the more expensive underwear materials and warmth must be better, the need to be rational when purchasing, try to choose cost-effective thermal underwear.

The reporter also learned that the Municipal Administration for Industry and Commerce said that in November, the 12315 information collection comprehensive service platform registered a total of 16589 consumer complaints, including 13252 complaints from the "12315" and "96315" hotlines, letters, Internet, home visits, etc. 3,337 complaints were filed in other forms, and 33,426 people were consulted by consumers, saving economic losses of 9,023,600 yuan for consumers.

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